“I don't think I've ever received customer service quite like that given by Amy. She responds really quickly and seems to get everything done in seconds flat. She found me a great deal which was trickier than normal due to the fact I was contracting, and then she got me the improved rate on that deal as soon as that changed. An absolute pleasure to deal with, I've already recommended her to a friend already and will do so to more in the future.”
J. O’Halloran
"Dan helped my partner and I with purchasing our first home and he couldn’t have been more helpful; he would even ring us just to check in and see how we were doing. We would highly recommend him to anyone. Dan has an extremely approachable, yet highly professional manner and he has made the whole process a million times easier for us. Buying a first home all seems very daunting and we’ve heard so many stressful horror stories, but our experience was absolutely nothing like this due to Dan’s knowledge and work ethic. 5 starts but we would give more stars if we could! Thank you, Dan, for making everything a breeze."
R. Webster
“Lisa at Tipping & Webb helped us with our mortgage application and we cannot thank her enough. We were first time buyers and expected to find the mortgage application to be a daunting experience, but Lisa made the entire process surprisingly easy for us. She was so friendly, helpful, knowledgeable, and respectful at every step. We spoke on the phone and emailed so face to face appointments weren’t required. Lisa replied to each email immediately, so no stressful waiting times. You should ask Lisa to help you.”
K. Walker
“Amy was absolutely unbelievable for us in purchasing our dream home. As both self-employed, it was not straightforward (at best), but Amy helped us every step of the way- this wouldn’t have happened without her, such a huge huge thank you!”
Dukes Boots
“Tipping and Webb, saved our house purchase!From start to finish, working with Daniel Philpott was the single best experience I’ve had when trying to get a mortgage. We used THREE other mortgage brokers before we were recommended Dan at Tipping and Webb, all of whom failed to deliver their promises. Dan was communicative, often replying out of office hours, professional and constantly keeping us in the loop in regard to the progress of our application. He also stopped at nothing to get us what we needed to complete our purchase. I will be recommending these guys to anyone and everyone, second to none!”
R. Silvester
“Lisa was recommended to me by a friend and she did not disappoint! Fantastic from start to finish. I found a house I wanted to make an offer on, emailed Lisa at 9 pm on a Sunday (not expecting a reply till the following morning) and I had a mortgage in principle by 10 pm the same night! Lisa was always on the ball even through Covid. I honestly can't thank her enough for all her help and will definitely be recommending her to people in the future.”
D. McCafferty
“We have been working with Amy for a number of years in relation to both private and corporate assets. She has always been very quick in responding to our emails (which is my preferred way of communication) so I can then have a look at the options and consider what works best for us. Amy gives the key facts, again this is our preference, which enables us to consider the important details for mortgage options. I have been able to rely on her professional opinion in a number of situations, which was invaluable. Amy has been working with us for a long while and therefore knows our financial situation, which enables her to suggest the most suitable options. She is very organised, thorough and a delight to work with.”
K. Hammersley
“Dan helped me remortgage and he made the process a breeze! I was previously a FTB so it was all new to me and Dan patiently explained everything. He was quick to respond to messages and found me a great deal that I am very happy with. He did all the work for me, making the process completely hassle and stress-free. I am recommending T & W to all my friends and family.”
S. Kemp
“The service that Lisa provides is nothing short of amazing. Being a first-time buyer was daunting but Lisa helped me every step of the way, offering great advice and always putting my mind at ease. Lisa helped me way beyond what was required of her and even once I had a mortgage, she always offered friendly advice and kept in regular contact. I would definitely recommend Lisa!”
N. Van Vlaanderen
“Ever since the first mortgage that Amy arranged for me back in 2013, I have used her trusted advice and guidance ever since, ultimately resulting in the purchase of our dream forever family home 4 years ago. Our recent re-mortgage was no exception and was all plain sailing from the get-go! Trust, reliability, professionalism, and competence are important factors when it comes to personal financial matters, and Amy has this in abundance. I would not hesitate in recommending her services, a big thumbs up from me. ”
S. Barton
"Superb Service!I have had a mortgage for 23 years, experiences with banks/advisors have not been great. Dan was recommended to me, and I cannot believe the service I received. It was 4 weeks from initial approach to completion on a re-mortgage. Every contact was responded to within an hour or two, and at weekends! Company documents self-explanatory and questionnaires simple to complete. A superb, competitive deal obtained, better than I would have achieved. Fantastic service, save me time and removed any stress. Highly recommended - I wouldn’t go elsewhere. If only every service was as good as this! Thank you!"
S. Chantler
"Lisa has recently helped us with a mortgage, life insurance and house insurance renewal recommend through our place of work. We encountered issues with our mortgage renewal which Lisa chased and followed up to resolve and put a complaint into the provider once it was complete. Lisa is very helpful, approachable, and friendly. We will certainly use Lisa again and would highly recommend her to others."
A. Ockenden-Kemp
"When we were just about at our wit's end with the process of getting our first mortgage, Amy quite literally saved the day (and our sanity!). She was professional, calm, and thorough. Fantastic communication throughout the whole process, she managed to secure us a fantastic rate and explained everything to us every step of the way. A genuinely lovely lady cannot recommend enough. 5 stars! "
C. Charters
"Brilliant service from start to finish. We have just recently completed on our first home and Dan was such a great support the whole way through. I will definitely be recommending Tipping and Webb to all family and friends going through the stressful process of buying a house! Dan was always there to answer any questions, and nothing ever felt too much of an ask, with super quick responses every time!"
B. McKeown
"Very personal service, friendly and polite throughout. No pressure to take products and professionally guided through the processes of remortgaging. Would use again and certainly recommend."
L. Breeze
"I had a very good service from Tipping & Webb in what was a difficult financial situation. They were professional, always contactable and made me feel at ease with all the information that was provided. Highly recommended and will defo be returning."
J. McNicoll
“We’ve been using Amy from Tipping & Webb for several years now and she has helped us with remortgaging and moving home, she has always been professional yet funny and personable in her correspondence.
But most importantly, and probably the same for almost everyone, is that she always gets us the best deal possible and helps us to fulfil our financial needs at the same time.
Not only that, but she’s more on the ball than I am!! Amy contacted us well in advance of our remortgage date and saved us the hassle of having to get the ball rolling ourselves.
I don’t think I’ll be looking anywhere else when I come to remortgage again.
5 stars, with a cherry on top!!”
L. Godden
“Ever since the first mortgage that Amy arranged for me back in 2013, I have used her trusted advice and guidance ever since, ultimately resulting in the purchase of our dream forever family home 4 years ago. Our recent re-mortgage was no exception and was all plain sailing from the get-go! Trust, reliability, professionalism, and competence are important factors when it comes to personal financial matters, and Amy has this in abundance. I would not hesitate in recommending her services, a big thumbs up from me. ”
S. Barton
“Fantastic help and advice from day one! Within a few minutes of meeting Dan for the first time both myself and my partner felt at ease and have never felt pressured which is so important, especially when making one of the biggest purchases of our lifetime. Would thoroughly recommend Dan to anyone and definitely those who are a first-time buyer as every step and process is well explained and any questions are always answered promptly with honesty.”
J. Humphries
“Lisa is polite, professional and above all knowledgable. Couldn't recommend highly enough. Thank you Topping and Webb!”
A. Foster
“We were recommended Tipping & Webb by friends and, having gone through the process of buying a house for the first time, are in turn happy to be recommending their services. Amy ensured we had all the right information to secure the property in a timely manner – we just wish that the rest of the process ran as effectively as the mortgage part!”
R. Pegrum
“I’ve recently had Dan help me with my mortgage for moving home. He’s been so helpful from start to finish even managed to get me more than what I thought I could get from trying to do it myself. Always fast to reply to any problems I was having and explained everything to me in Layman's terms when I didn’t understand. I Would 100% recommend Dan for anyone who’s moving or buying and will be contacting him again in the future when renewing my mortgage.”
E. Bailey-Naylor
“Lisa was an absolute gem in helping me with my mortgage application. I would wholeheartedly recommend her services and would use Tipping and Webb in the future.”
K. Saimbhi
“Amy came highly recommended to us from a close friend who had recently completed a house purchase and we soon found out why! With several hurdles thrown in along the way Amy never gave up on us and proceeded to secure us a great mortgage. Amy replied to all our emails quickly and updated us consistently throughout the process. Amy genuinely cares about her clients and to not be made to feel like a number was a breath of fresh air! I have already recommended Amy to family and friends and will continue to do so. Thank you Amy, you have been a Star!”
L. Durnford
“We have just completed on our first home and Dan has been extremely helpful from start to finish. We would highly recommend his services. Dan remained professional throughout, but also really friendly and approachable which is exactly what we were looking for.”
L. Thomson
“Brilliant customer service, very efficient and a very easy no-nonsense approach. We have already recommended Tipping & Webb to family and friends. An absolute pleasure to deal with- we will use them time and again in the future. They made everything so simple and removed all the stress for us.”
K. Gaston
“As an accountant, I have worked with Amy for a number of years now, she looks after my own mortgage and also the mortgages of the majority of my clients. The biggest difference between Amy and advisors that we have used previously, is that Amy will always take the time to understand the individual circumstances and requirements of her clients, and make recommendations based upon that, rather than a blanket automated service. Amy is always on hand to answer any questions and put peoples minds at ease making it the whole process so much more streamlined.”
J. Pritchard
Spurling Cannon Accountants